CONTACT INFORMATION
COMPANY ADDRESS:
GalaxyMetalGear, Incorporated
5585 Daniels St. Suite #C
Chino, California 91710 United States
CONTACT NUMBERS:
Direct line: (909) 591-0671
Facsimile: (909) 591-0673
Technical Support: (866) 591-5688Due to our daily high volume calls, the fastest way to contact us is via email or fax.
EMAIL ADDRESS:
Sales: sales@galaxymetalgear.com
Purchase: purchase@galaxymetalgear.com
Support: support@galaxymetalgear.com
RMA: rma@galaxymetalgear.com
IMPORTANT INFORMATION:
General Inquiry:
For general inquiry, please send email to sales@galaxymetalgear.comSales Inquiry:
For product information, reseller program, and other sales inquiry, please send email to sales@galaxymetalgear.comSupport Inquiry:
For technical support, please send email to support@galaxymetalgear.comOur response time is usually within 24-36 hours during regular business days. In order for us to better assist you in timely fashion, please provide the following information along your request:
1. Your dealer name.
2. Your invoice number.
3. Item serial number.
4. Your system information (hardware and software).RMA Inquiry:
All inquiry and request regarding RMA (Return Merchandise Authorization), please send email to rma@galaxymetalgear.comYou may download our RMA Request Form the download section, fill it out and send back to us for an authorized number. No RMA is accepted without an authorized RMA Number.