Contact Information
Direct line: (562) 691-3248
Facsimile: (562) 691-3896
Due to our daily high volume calls, the fastest way to contact us is via email or fax.
General Inquiry:
For general inquiry, please email Sales@galaxymetalgear.com
Sales Inquiry:
For product information, reseller program, and other sales inquiry, please email
Sales@galaxymetalgear.com
Support Inquiry:
For technical support, please contact Support@galaxymetalgear.com. Our response time is usually within 24-36 hours during regular business days. In order for us to better assist you in timely fashion, please provide the following information along your request:
1. Your dealer name.
2. Your invoice number.
3. Item serial number.
4. Your system information (hardware and software).
RMA Inquiry:
For RMA (Return Merchandise Authorization), please contact RMA@galaxymetalgear.com. You may download our RMA request form Download , fill it out and send back to us for an authorized number. No RMA is accepted without an authorized RMA number.
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